777dc Privacy Policy

1. Introduction

777dc ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the 777dc online gaming platform at https://777dc.ws (the "Platform"). This Privacy Policy sets out what personal data we collect, the purposes for which we use it, how we share it, and the rights available to you.

This Policy applies to all personal data processed in connection with your use of the Platform, including data collected during registration, gameplay, deposits, withdrawals, and any communications you have with our support team. It applies equally to the desktop and mobile versions of the Platform.

By using the Platform, you confirm that you are at least 21 years of age and that you have read, understood, and agree to the terms of this Privacy Policy. We encourage you to read this document carefully and to contact us at [email protected] if you have any questions.

2. Personal Data We Collect

We collect personal data from you in three main ways: information you provide directly to us, information collected automatically when you use the Platform, and information received from third-party verification and payment service providers.

Information You Provide Directly

• Full legal name, date of birth, and residential address (collected during registration and KYC verification).
• Email address and mobile phone number used for account creation, login verification, and support communications.
• Government-issued identity documents (e.g. National Identity Card, passport) submitted for KYC verification purposes.
• Payment method details — such as your bKash or Nagad mobile wallet number or partial card details — required to process deposits and withdrawals.
• Any communications you send to our support team at [email protected], including complaint records and correspondence.

Information Collected Automatically

• Your IP address and approximate geographic location, used for fraud prevention and to verify that you are accessing the Platform from a permitted region.
• Device information including device type, operating system, browser type and version, and screen resolution, collected to optimise the Platform experience for your device.
• Session data including login timestamps, session duration, pages visited, games played, wager amounts, and navigation paths within the Platform.
• Cookie and tracking data as described in Section 9 of this Policy.

Information from Third Parties

• Identity verification results from KYC providers used to confirm the accuracy of registration data you have supplied.
• Transaction confirmation data from payment processors including bKash, Nagad, Rocket, and Upay, used to reconcile deposits and withdrawals on your account.
• Fraud and anti-money-laundering (AML) screening results from third-party compliance service providers.

3. How We Use Your Personal Data

The table below summarises the principal purposes for which 777dc processes your personal data, the legal basis for each purpose, and the categories of data involved.

4. Sharing Your Personal Data

777dc does not sell your personal data. We may share your data with the following categories of third party where it is necessary for the purposes described in this Policy:

Payment Service Providers

We share transaction data with payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process your deposits and withdrawals. These providers are contractually obligated to handle your data securely and in accordance with their own privacy obligations.

Identity Verification Providers

We share identity and address information with third-party KYC and AML service providers for the purpose of verifying your identity and screening for financial crime risk. These providers operate under strict data processing agreements with 777dc.

Game Content Providers

When you play games hosted by third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, limited technical data (such as a session token) may be shared with those providers to facilitate gameplay. These providers do not receive your financial or identity data directly.

Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or regulatory requirement. In such cases, we will disclose only the minimum data required to comply with the obligation.

5. Data Security

777dc takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your browser or app and our servers.
• Encrypted storage of sensitive personal and financial data on secured servers with restricted access permissions.
• Role-based access controls ensuring that only authorised 777dc personnel can access player account data, and only to the extent necessary for their specific operational role.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Multi-factor authentication options available to all registered players to protect account access.

While we take all reasonable precautions, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your account, please contact us immediately at [email protected].

6. Data Retention

777dc retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention guidelines apply:

Active Accounts

Personal data associated with active player accounts is retained for the lifetime of the account plus a minimum of five years following permanent account closure, to satisfy AML record-keeping obligations.

Transaction Records

Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of five years from the date of each transaction. This period may be extended where required by applicable law or where a transaction is the subject of an investigation.

7. Your Rights

As a player on the 777dc Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

Right of Access

You have the right to request a copy of the personal data that 777dc holds about you, together with information about how and why we use it. We will provide this information in a clear and portable format within 30 days of receiving a valid request.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data that 777dc holds about you. Where a correction is made, we will notify any third party to whom the data was disclosed, where technically practicable.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent (where processing was based on consent), or where the data has been unlawfully processed. This right is subject to our legal obligations to retain certain data for required periods, particularly in respect of AML and KYC records.

Right to Restriction

You have the right to request that 777dc restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and a determination is pending.

Right to Object

Where 777dc processes your personal data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.

8. International Data Transfers

777dc primarily processes player data within its secure server infrastructure. In certain cases, data may be transferred to and processed by our third-party service providers operating outside Bangladesh — for example, game content providers or KYC verification platforms hosted in other jurisdictions. Where such transfers occur, 777dc ensures that appropriate contractual protections are in place to safeguard your personal data to a standard equivalent to that described in this Policy.

If you have concerns about how your data is handled in the context of international transfers, please contact us at [email protected].

9. Cookies and Tracking Technologies

777dc uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the Platform, maintain your login session, remember your language and display preferences, and collect aggregated analytics data to improve Platform performance.

Types of Cookies We Use

Strictly necessary cookies: essential for the Platform to function correctly — for example, maintaining your authenticated session, storing your preferences, and enabling the shopping cart (wallet) functionality. These cannot be disabled without impairing core Platform functionality. Performance and analytics cookies: collect anonymised or aggregated data about how players interact with the Platform — such as which pages are visited most frequently, how long sessions last, and which features are used. This data helps us improve the Platform experience. Preference cookies: store your language selection, display settings, and other personalisation choices so you do not need to re-enter them on each visit.

Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or using certain features. Instructions for managing cookies in popular browsers are available in each browser's help documentation.

10. Children and Minors

The 777dc Platform is strictly intended for persons aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by a person under 21, that data will be deleted promptly and the associated account will be closed without notice.

If you believe that a person under 21 has registered an account or provided personal data to 777dc, please notify us immediately at [email protected] and we will take prompt action to investigate and, where confirmed, to delete the data and close the account.

11. Changes to This Privacy Policy

777dc reserves the right to update or modify this Privacy Policy at any time. The revised Policy will be published at /privacy-policy with an updated effective date. Material changes will be communicated to registered players via email and/or a notice on the Platform prior to taking effect.

Your continued use of the Platform following publication of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure by writing to [email protected].

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 777dc handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected] (plain text — not a clickable link). Our support team operates from Dhaka, Bangladesh, and is staffed around the clock to assist players across all time zones in Bangladesh Standard Time (BST, UTC+6).